Detail of the vacancy notice
- Directorate: Directorate for Innovation and Information Technology
- Management: no
- Unit/Service: Digital Platforms and Operations
- Grade: AD5-AD12
- Location: Brussels
- Deadline: 16 November at noon (Brussels time)
Your job and responsibilities
Are you interested in applying your IT skills and experience for designing and operating a robust and secure network and telecommunications infrastructure? Do you like to help your colleagues modernising legacy system architectures while integrating with cloud-based solutions to meet our stakeholders' needs?
As Head of Sector in the Network and Telecommunications sector in the Directorate for Innovation and Information Technology (DIIT), you will be responsible for designing, evolving and coordinating the Committees’ mission-critical IT network and telecommunications infrastructure, including network security solutions, in line with the organisational objectives. You will ensure high availability, disaster recovery and performance of the backbone / access layer / data centre / Wi-Fi / IP telephony systems, as well as lead design and operations of public cloud connectivity, overall network security and Internet access environments. You will collaborate closely with the cybersecurity, operational and application teams across the Directorate to align infrastructure with business needs and ensure compliance with security policies. You will also maintain detailed documentation of architectures, as well as operational procedures.
Driving innovation by conducting technology watch, identifying recommended technological advancements, assessing feasibility and testing new fit-for-purpose solutions is also part of the role.
You will organise the daily work, methods and priorities of a dedicated team, balancing efforts between planned and unplanned activities to keep focus on the objectives set in the DIIT's work plan. You will also support the lifecycle management of service contracts, hardware and software components and contribute to multi-year budget planning.
You will become Head of the Network and Telecommunications Sector, which includes three statutory staff members and one intra-muros consultant.
Are you the talent we are looking for?
GENERAL ABILITIES AND CAPACITIES REQUIRED
- Think with a critical spirit, analyse and solve problems pragmatically.
- Assess critically credibility and reliability of sources, data and information and use relevant digital tools to carry out the duties.
- Organise own work, demonstrate responsibility, identify priorities, take appropriate decisions and deliver results.
- Adapt to an evolving working environment, demonstrate commitment and adopt constructive attitude at all times. Remain effective and flexible even during periods of heavy activity.
- Take initiative to achieve individual and shared objectives, demonstrate ownership and work autonomously.
- Learn and professionally develop to continuously enhance job performance and knowledge of the organisation and working environment.
- Work together with others in a constructive way by contributing to diverse and inclusive working environment. Demonstrate respect and courtesy at all times.
- Convey information and relevant opinions clearly and concisely both orally and in writing, facilitate interaction and engage effectively with others. Treat confidential or sensitive information accordingly.
JOB-SPECIFIC REQUIREMENTS
- You have sound experience in an operational network context (on-premises and hybrid public cloud environments), including Cisco, firewall management (Checkpoint), Wi-Fi controllers/access points, IP telephony, backup and storage connectivity systems, security solutions, Microsoft Azure.
- You have strong communication and drafting skills, with the ability to effectively produce technical documentation, submit proposals and recommendations to management, and collaborate with diverse stakeholders at all levels.
- You have a thorough knowledge of one of the official languages of the European Union and a satisfactory knowledge of another of the EU official languages. For functional reasons, a high level of English is required, and a good level of French is desirable.
- You have a good command of IT applications and tools, such as Outlook, Excel, Word and SharePoint, including AI tools in a secure environment.
- You are keen on taking the lead in designing resilient and secure communication network architectures (high availability, performance optimisation, zero trust, disaster recovery, capacity planning) and have proven people/team manager skills to mobilise and motivate colleagues to contribute to successful initiatives in this area.
- You have practical knowledge of cybersecurity threats mitigation and response and of public cloud and its secure interconnection with on-premises infrastructure.
ASSETS
- Previous experience in Service Level Management, monitoring and evaluating the performance of services against agreed targets is a strong asset.
- Holding recognised certifications in the field of ITIL service management, cybersecurity or network/system design or administration is desirable.