Detail of the vacancy notice
- Directorate: Directorate for Innovation and Information Technology (DIIT)
- Management: no
- Unit/Service: Digital Platforms unit - Systems Administration and Cybersecurity sector
- Grade: Contract staff member FG IV
- Location: Brussels
- Deadline: 08/05/2025 at noon (Brussels time)
- Period: 2 years, starting from 01/07/2025
- Application: Online application form. Please note: the successful completion of EPSO CAST FGIV is required.
Your job and responsibilities
Interested in applying your IT and project management skills for guiding teams of technical experts on a wide variety of IT infrastructure projects? Like to help your colleagues ensuring that the Committees' digital infrastructure is reliable, cybersecure and performant, as well as continuously evolving and fit-for-purpose to meet our stakeholders' needs?
As a Technical Project Manager in the Digital Platforms unit, you are responsible for making sure that digital services and platforms operated by the unit are delivered and operated efficiently and in line with the organisational objectives. You will be in charge of leading small teams of IT experts in the set-up or operation of digital infrastructure or platform services (ex. cloud, on-premises hosting/virtualised servers/storage, M365 platform). The ideal candidate will blend a broad operational IT knowledge (hands-on) with a service-oriented mindset and effective communication and project management skills. S/he will bring focus and structure to project teams to realise the expected outputs with a high quality and in a timely way, dive into technical topics when needed (ex. contributing to design and documentation), as well as take action to support the full lifecycle of new and existing services (ex. engage with first line/Service Desk and stakeholders to define the support model, design service performance levels and collect data analytics/monitoring information, perform service capacity and budget planning).
You are part of the dynamic team of the Systems Administration and Cybersecurity sector, which consists of seven officials (including the head of sector) and four consultants.
Who are we? What are the challenges for us ahead?
The Digital Platforms unit is part of the Directorate for Innovation and Information Technology (DIIT), one of the Joint Services supporting both the European Economic and Social Committee (EESC) and the European Committee of the Regions (CoR). The Directorate's mission is to offer advanced digital solutions and services that cater to the evolving digital requirements of the secretariat and members of these Committees. We provide digital expertise, ensure reliable infrastructure, safeguard data, streamline processes, and prioritise user-friendly solutions. Our goal is to enhance efficiency, engage stakeholders, and thrive in the digital age through business partnership and proximity, and operational excellence.
The Digital Platforms unit is powered by 20 staff members, 5 external service providers, and a budget of 4,5 million EUR. Organised in 4 sectors (Digital Infrastructure, Systems administration and Cybersecurity, Data systems, and Network and telecommunication systems), the unit safeguards the integrity, robustness and performance of the Committees’ digital infrastructure.
Our emphasis on continuous improvement of services, collaborative efforts between institutions in crucial areas like cloud computing, cybersecurity, and digital transformation, along with opportunities for innovation and delving into emerging technologies, provide for an engaging environment for the design and operation of cutting-edge digital services and platforms.
Recent achievements of the unit include the activation of database virtualisation and a new Virtual Machine server farm, the roll-out of cloud-based e-mail and a new network topology, the enforcement of multi-factor authentication, cybersecurity patching and overall awareness raising.
Our future challenges are making sure the Committees’ IT landscape is compliant with the new cybersecurity regulation for the EU entities (ex. introducing a new Public Key Infrastructure), broadening the use of cloud services and delivery models (IaaS, PaaS, SaaS) to reduce the impact of legacy infrastructure and technologies, expanding the Committees’ digital workplace (Identity and Access Management, the M365 platform, IP telephony, improved mobile device management and virtual desktop infrastructure), and continuous optimisation of the application-centric server infrastructure and network (backbone, LAN, Wi-Fi).
Are you the talent we are looking for?
General abilities and capacities required
- Think with a critical spirit, analyse and solve problems pragmatically.
- Assess critically credibility and reliability of sources, data and information and use relevant digital tools to carry out the duties.
- Organise own work, demonstrate responsibility, identify priorities, take appropriate decisions and deliver results.
- Adapt to an evolving working environment, demonstrate commitment and adopt constructive attitude at all times. Remain effective and flexible even during period of heavy activity.
- Take initiative to achieve individual and shared objectives, demonstrate ownership and work autonomously.
- Learn and professionally develop to continuously enhance job performance and knowledge of the organisation and working environment.
- Work together with others in a constructive way by contributing to diverse and inclusive working environment. Demonstrate respect and courtesy at all times.
- Convey information and relevant opinions clearly and concisely both orally and in writing, facilitate interaction and engage effectively with others. Treat confidential or sensitive information accordingly.
Job-specific requirements
- You have passed EPSO CAST FGI/IV[1]
- You possess a strong technological background (hands-on experience in an operational IT context is an advantage), enabling you to understand the broad service portfolio, assess and prioritize business needs while considering technical constraints and opportunities.
- You have proven expertise in IT Project Management and Service Delivery Management, with a track record of delivering successful outcomes.
- You have experience with Service Level Management, monitoring and evaluating the performance of services against agreed targets.
- You excel in communication, with the ability to effectively engage and collaborate with diverse stakeholders at all levels.
- You can effectively handle business conflicts and negotiate solutions.
- You know Committee policies and regulations pertaining to IT (EUDPR, AI Act, Cybersecurity regulation, …) and know how to evaluate compliance with them.
- You have a thorough knowledge of one of the official languages of the European Union and a satisfactory knowledge of another of the EU's official languages. For functional reasons, a thorough knowledge of English is required; a satisfactory knowledge of the French language would be an asset.
Please note that candidates must meet the eligibility criteria specified in art. 82(3) of the Conditions of Employment of Other Servants.
What we offer
- A European institution on a human scale at the heart of the European quarter and easily accessible.
- Flexible working hours and teleworking opportunities subject to the needs of the service.
- An active talent management policy focusing on continuous development and training and a policy to encourage internal mobility.
- A friendly and dynamic working environment in which self-motivation, initiative and team spirit are valued.
- An institution that promotes equal opportunities, diversity and non-discrimination to help nurture a respectful and inclusive working environment and that is actively engaged in the consultation process prior to the adoption of EU legislation. Our dedication to inclusivity is also reflected in our efforts to enhance the accessibility of our vacancy notices, including the layout of the current vacancy and its annex (left alignment, increased spacing and font size etc.). By improving their readability, we strive to make these documents accessible to all, including individuals with disabilities.
- An EMAS-certified institution that is continuously looking to improve its environmental performance.
- Are you interested in this challenge?
If you have the skills we are looking for and think you fit the profile above, please apply using the online application form before 08 May 2025 at noon.
Please note:
- the successful completion of EPSO CAST FGIV is required to be eligible for this selection procedure.
- only candidates selected by the selection panel for an interview will be contacted. If you have not been contacted within six weeks following the application deadline of the vacancy notice, please consider your application unsuccessful.
The European Committee of the Regions (CoR) is the political assembly which allows the views of regional and local authorities to be heard when European Union policies are being devised and legislation drafted. It is an advisory body which was created in 1994. Its consultative role allows its 329 members, and through them the regional and local authorities they represent, to take part in the EU decision-making process.