Interoperability as a means for modernising the public sector
Opinion factsheet
F’din il-paġna
- Enterprise and Industry
Objective
Support the suggestions of the European Council of October 24-25 2013, that the modernisation of public administrations should continue, with particular emphasis on e-services such as e-government, e-health, e-invoicing and e-procurement, and which highlighted the need to ensure interoperability between such services, thus leading to more and better digital services for citizens and businesses across Europe, cost savings and increased efficiency, transparency and quality of service in the public sector.
Impact
The opinion also notes that the EU has paid significant attention to interoperability programmes since they were first introduced in 1995, and that various EU bodies have given a favourable assessment of such activities, and calls for this commitment to be maintained and for the process of further modernising public services to continue, promoting good governance and facilitating cross-border and cross-sectoral interaction.
Essential points
- The benefits and opportunities provided by the comprehensive use of Information and Communication Technologies (ICTs) for making the public sector more efficient and transparent.
- The importance of accessibility of public institutions to private individuals and businesses via electronic means, irrespective of the physical location of the addressing person and therefore emphasises its support for the development of cross-border public services, especially those covering aspects of interoperability and e-identification, e-signatures, electronic service of documents and other building blocks of e-government.
- The ISA2 Programme's commitment to promote and, where appropriate, support the partial or full standardisation of existing interoperability solutions and to do so in cooperation with other standardisation activities at EU level and in European and other international standardisation organisations.
- That the interoperability of e-government requires not only system compatibility (M2M solutions), but also capacity of civil services to work in close cooperation with information systems, as well as public awareness of the possibilities that such systems offer; the Committee therefore suggests adding human capacity-building, both in terms of digital and language skills, and awareness-raising components to the ISA2 programme, as suggested in other legislation.